About Us
The Credit Counselling and Debt Management Agency, or commonly known
as Agensi Kaunseling dan Pengurusan Kredit (AKPK), is an agency set up
by Bank Negara Malaysia in April 2006 to help individuals take control
of their financial situation and gain peace of mind that comes from the
wise use of credit.
AKPK offers the following services to individuals, free of charge:
The twin curved strokes represent the consumer and the agency (AKPK). Its combination of a blue stroke (AKPK) and grey stroke (consumer) signifies AKPK’s guidance and assistance in helping consumers overcome barriers of financial issues and ascend towards better money management.
We realised that in order to curb potentially surmounting financial issues among Malaysians, we would have to first educate the public to be financially savvy; and to further support this, we provide an avenue where they can turn to for advice and counselling on personal financial-related matters. Along with that, we also have to provide individuals, deep in the clutches of debt, an opportunity to get their life back on track through the provision of structured debt management services.
We have since been successful in constructing an approach to educate the public through the 3 services which we provide: Financial Education, Counselling and Debt Management Programme (DMP). AKPK, centered on meeting the demands of Malaysians seeking financial counselling and advice, ensures that all our services are absolutely free. We value our role as financial educators and realise its importance in building a financially literate society. In order to remain at the forefront of financial education, the agency will continue to introduce innovative ways to enhance consumer financial knowledge. With this, we strive to make prudent financial management a way of life for everyone.
AKPK offers the following services to individuals, free of charge:
- Financial education on the responsible use of money and credit management skills
- Counselling and advice on financial management
- Debt management programme to assist consumers to regain financial control.
MISSION
To promote financial wellness by empowering individuals through financial education, credit counselling and debt management programmes.VISION
Making Prudent Financial Management a Way of Life.THE LOGO
The twin curved strokes represent the consumer and the agency (AKPK). Its combination of a blue stroke (AKPK) and grey stroke (consumer) signifies AKPK’s guidance and assistance in helping consumers overcome barriers of financial issues and ascend towards better money management.
OUR STORY
At the height of the financial boom in 2006, with consumer credit
under control, Bank Negara Malaysia took a pre-emptive move by setting
up Agensi Kaunseling dan Pengurusan Kredit (AKPK), an agency now
benefiting countless Malaysians.
ESTABLISHMENT
Agensi Kaunseling dan Pengurusan Kredit (AKPK) was established as
part of Bank Negara Malaysia’s (BNM) Financial Sector Master Plan, a
10-year plan aimed at developing and boosting the country’s financial
sector. AKPK was put in place to provide financial counselling and
advice, debt management and financial education to help Malaysians take
control of their finances. Along with that, we at AKPK aim to help all
individuals seeking our services to not only take charge of their
financial situation, but to further gain peace of mind from living life
through the wise use of credit.
FOCUS
In a focus group study we conducted, we observed that the lack of knowledge in personal financial management was the main reason many individuals, both young and old, found themselves in debts they could not manage. Bad money-managing habits stemming from the lack of understanding of the basic principles of finance was the main cause for individuals getting into financial difficulties. The biggest challenge now was to structure an approach that would complement a public that is varied in racial, educational and socioeconomic background.We realised that in order to curb potentially surmounting financial issues among Malaysians, we would have to first educate the public to be financially savvy; and to further support this, we provide an avenue where they can turn to for advice and counselling on personal financial-related matters. Along with that, we also have to provide individuals, deep in the clutches of debt, an opportunity to get their life back on track through the provision of structured debt management services.
We have since been successful in constructing an approach to educate the public through the 3 services which we provide: Financial Education, Counselling and Debt Management Programme (DMP). AKPK, centered on meeting the demands of Malaysians seeking financial counselling and advice, ensures that all our services are absolutely free. We value our role as financial educators and realise its importance in building a financially literate society. In order to remain at the forefront of financial education, the agency will continue to introduce innovative ways to enhance consumer financial knowledge. With this, we strive to make prudent financial management a way of life for everyone.
